JAND.WORK

JAND.WORKJAND.WORKJAND.WORK

JAND.WORK

JAND.WORKJAND.WORKJAND.WORK

Mobile Rewards Platform: Gamified loyalty experience design

Summary

This project involved designing and developing a mobile webview for Verizon's loyalty rewards program demonstration, featuring gamified experiences and real-time platform integration.

Overview

Client: Verizon
Project Type: Mobile Rewards Program Webview
Timeline: Accelerated Development Cycle
Role: UI/UX Designer

Challenge

1. Compressed Timeline: the project demanded rapid iteration and delivery, requiring efficient design processes and streamlined decision-making to meet demonstration deadlines.


2. Parallel Development Synchronization: the webview design needed to align perfectly with a loyalty platform being developed simultaneously, creating interdependencies that required constant communication and adaptability.


3. Gamification Complexity: designing intuitive gamification mechanics that would motivate users while maintaining simplicity and accessibility across mobile devices.


4. Mission-Based Point System: creating a clear user journey from mission completion to reward redemption through an engaging spin wheel mechanism.

Sitemap

Feature Journey

Wireframes

    Next Steps & Future Enhancements

    • Enhanced personalization based on user behavior patterns
    • Advanced gamification mechanics with seasonal events
    • Social sharing capabilities for mission achievements
    • Expanded reward catalog with dynamic pricing
    • A/B testing framework for continuous optimization

    JAND.WORK -  2025


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